Shipping & Returns

Fast shipping across Canada, with a simple 30-day return policy.

Ships in 24 hours 2–5 business days (Canada) 30-day returns

Shipping Policy

Order Processing

Most orders ship within 24 hours after your order is received, unless otherwise indicated on the product page. Orders placed on weekends or holidays ship the next business day.

Carriers

We ship via standard courier services such as FedEx, Canpar, UPS, and other reputable carriers.

Delivery Times (Canada)

  • 2–5 business days after shipment for most Canadian destinations
  • Remote locations may require additional transit time
Note: Delivery timelines are estimates and may be impacted by weather, carrier delays, or peak shipping periods.

Questions about shipping? Email us at [email protected].

30-Day Returns

You may request a return within 30 days of receiving your order. To be eligible, items must be in original condition and include all original packaging.

Return Shipping

If the item is not defective (for example: change of mind, ordered the wrong item, no longer needed), the customer is responsible for return shipping costs.

Defective or Damaged Items

If your item arrives defective or damaged, please contact us and we’ll make it right. We may request photos to help speed up the process.

Refunds

  • Refunds are issued to the original payment method after the return is received and inspected
  • Please allow 3–7 business days after receipt for processing (banks may take longer to post)
To start a return, email [email protected] with your order number and the item(s) you’d like to return.
When will my order ship?

Most orders ship within 24 hours after your order is received, unless otherwise indicated on the product page.

How long does shipping take within Canada?

Typical shipping times are 2–5 business days after shipment, depending on your location.

Who pays for return shipping?

If the item is not defective, the customer is responsible for return shipping costs. If the item is defective or arrives damaged, contact us and we’ll provide the next steps.